Frequently Asked Questions (FAQs)

Q: How fast can I expect my order to arrive, and is shipping free?

A: We pride ourselves on swift delivery! Expect your order to arrive promptly, and yes, shipping is absolutely free within Australia.

Q: What if I change my mind? Do you have a return policy?

A: Absolutely! We offer a 30-day money-back guarantee. If you're not thrilled with your purchase, let us know within 30 days, and we'll sort it out for you.

Q: Can I change my delivery address after placing an order, but before it's shipped?

A: Of course! If your order hasn't left our hands yet, contact us ASAP with the updated address, and we'll make the necessary changes.

Q: Do you offer reduced prices for bulk orders?

A: Yes, indeed! For bulk orders, hit up our Contact Us page in the footer. We'll chat about your needs and work out a sweet deal.

Q: Are there any additional costs beyond what's shown at checkout?

A: Nope, what you see is what you pay. No hidden fees, no surprises. The price you see at checkout, including tax and shipping, is the only amount you'll be charged.

Q: Where are you based?

A: We're proudly based in Australia, mate! 

Still got questions? Feel free to drop us a line through our Contact Us page. We're here to help! 🇦🇺✉️